Privacy Policy

Nyota Privacy Policy

Last updated: September 30, 2024

At Nyota, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform, which connects users with local businesses across Africa, including restaurants, accommodations, and tourist destinations.

By accessing or using Nyota, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

a. Personal Information

We may collect the following personal information when you register on our platform, make a booking, or interact with Nyota:

• Name
• Email address
• Phone number
• Location data
• Payment information (if applicable)

b. Non-Personal Information

We collect non-personal information that does not directly identify you. This may include:

• Device information (e.g., IP address, browser type)
• Usage data (e.g., pages viewed, app features used)
• Cookies and tracking technologies (used to improve your experience and show relevant ads)

2. How We Use Your Information

We use your personal and non-personal information to:

• Provide personalized content and recommendations based on your preferences and location.
• Facilitate bookings and reservations through our platform.
• Improve the functionality and user experience of Nyota.
• Communicate with you, including sending promotional offers and important updates.
• Display ads that are relevant to your interests (including personalized ads).

3. Data Sharing and Third Parties

Nyota may share your information with:

• Business partners (e.g., restaurants, hotels) to facilitate transactions such as bookings.
• Service providers who assist us in operating our platform (e.g., payment processors, cloud hosting).
• Advertising partners to display relevant advertisements, ensuring that your data is processed following applicable laws.

We will never sell your personal information to third parties.

4. Cookies and Tracking Technologies

Nyota uses cookies and similar tracking technologies to:

• Track user preferences and improve the platform experience.
• Provide personalized recommendations.
• Measure the effectiveness of advertising campaigns.

You can manage your cookie preferences through your browser settings or by contacting us for more information.

5. Your Privacy Rights

Under applicable laws such as GDPR and other data protection regulations, you have the following rights:

• Access your data: Request a copy of the personal data we hold about you.
• Correct your data: Request corrections to any inaccurate personal data.
• Delete your data: Request deletion of your personal data, subject to legal or business retention requirements.
• Withdraw consent: Withdraw your consent for data processing at any time where consent is the legal basis.

To exercise these rights, you can contact us at support@nyotabay.com.

6. Data Security

We prioritize the security of your data and have implemented various security measures to protect against unauthorized access, alteration, or disclosure. However, no online platform is entirely secure, and we cannot guarantee the absolute security of your data.

7. Data Retention

We retain your personal data for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy.
• Comply with legal obligations.
• Resolve disputes and enforce agreements.

8. Children’s Privacy

Nyota is designed for users aged 14 years and above. We do not knowingly collect personal information from users under the age of 14. If we discover that we have inadvertently collected data from a child under 14, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes through the platform or by email.

10. Contact Us

If you have any questions about this Privacy Policy or your privacy rights, please contact us at support@nyotabay.com